ISO/IEC 27701 Privacy Information Management System (PIMS)

Overview

Our ISO/IEC 27701 consultancy services support organisations in establishing, implementing, and maintaining a Privacy Information Management System (PIMS) to manage personal data responsibly and systematically.

CCIS works closely with organisations to translate ISO/IEC 27701 requirements into practical privacy management practices, helping teams strengthen governance over personal data, demonstrate accountability, and integrate privacy controls into everyday operations in a structured and sustainable manner.

What is ISO/IEC 27701?

ISO/IEC 27701 is an international standard that provides requirements and guidance for establishing, implementing, maintaining, and continually improving a Privacy Information Management System (PIMS).

It extends ISO/IEC 27001 and ISO/IEC 27002 by introducing privacy‑specific requirements and controls that support the protection and management of personally identifiable information (PII). ISO/IEC 27701 applies to organisations acting as personal data controllers, personal data processors, or both, and supports a consistent and accountable approach to privacy management across the information lifecycle.

Relationship With ISO/IEC 27001

ISO/IEC 27701 is designed as an extension of ISO/IEC 27001. Organisations must first implement ISO/IEC 27001 as the foundation of their information security management system before adopting ISO/IEC 27701.

Together, ISO/IEC 27001 and ISO/IEC 27701 provide a comprehensive and integrated framework for managing:

• Information security risks
• Privacy and personal data protection risks

This combined approach ensures a coherent, structured, and sustainable management system.

Benefits of ISO/IEC 27701

Implementing ISO/IEC 27701 helps organisations strengthen privacy governance and improve control over how personal data is collected, used, stored, shared, and disposed of.

Organisations benefit from clearer accountability for personal data processing activities, improved transparency, and more consistent handling of data subject rights and privacy risks. ISO/IEC 27701 also enhances stakeholder confidence by demonstrating a structured and responsible approach to privacy management, while supporting alignment with applicable data protection and privacy requirements.

Our Consultancy Approach

At CCIS, we provide practical and structured consultancy services tailored to your organisation’s size, industry, and operational context.

Our consultancy covers the full lifecycle of implementation, including an initial gap analysis to understand current practices, support for management system design and documentation, guidance on implementation and record‑keeping processes, practical training and awareness for relevant personnel, internal audit support, and assistance in preparing for certification or assessment.

We continue to support organisations beyond certification to help ensure management systems remain effective, compliant, and audit‑ready as business needs and requirements evolve. Our focus is on effective implementation and long‑term sustainability, not documentation created solely for audit purposes.

Why Choose CCIS?

CCIS is an established ISO consultancy firm with a long‑term focus on building practical and sustainable management systems. Our approach emphasises real‑world implementation, strong project control, and ongoing support-helping organisations achieve certification with systems they can confidently maintain over time.

• Established ISO consultancy firm since 1992, with over 30 years of experience
• Practical “write what you do, do what you write” implementation approach
• Strong project management to ensure on‑time certification
• Focus on building systems your team can understand, implement, and maintain
• Long‑term support beyond certification, not short‑term consultancy

Ongoing After‑Sales Support & Maintenance

Certification is not the end of the journey. As business needs, regulatory expectations, and organisational scope evolve, ongoing support is essential to ensure management systems remain effective and relevant.

Our after‑sales support helps organisations maintain compliance, effectiveness, and audit readiness over time. This includes support for surveillance and re‑certification audits, assistance in addressing audit findings and corrective actions, updates to management systems when business processes or scope change, and ongoing advisory support to drive continual improvement.

We work with organisations as a long‑term partner, supporting the sustainability of management systems beyond initial certification rather than providing one‑off consultancy.

Start your ISO/IEC 27701 journey today

Ready to strengthen your organisation’s management system and achieve ISO certification?

Book a consultation or contact us today to learn how our ISO consultancy and after‑sales support can help your organisation achieve effective, sustainable certification.