Public Information

CCIS Singapore Pte Ltd is a Workplace Safety & Health (WSH) Auditing Organisation accredited by the Singapore Accreditation Council (SAC) [accreditation / certificate no.: AO‑2019‑27] under SAC CT 17. We conduct the following audits for enterprises in Singapore:

• bizSAFE Risk Management (RM) audits
• Safety & Health Management System (SHMS) audits — Construction worksite, Oil Refinery or Petrochemical Plant / Semiconductor Wafer Fabrication Plant / Chemical Manufacturing Plant / Pharmaceutical Plant / Bulk Storage Terminal, Metalworking industry, Shipyard

We conduct our audits impartially and independently, and do not allow commercial, financial or other pressures to compromise our audit conclusions. For fuller information about any specific scheme — the applicable standard, audit criteria, audit duration and what to prepare — please contact us (see below).

Scope of Audits

CCIS conducts audits across multiple industries in accordance with the relevant Workplace Safety and Health (WSH) requirements and standards:

Impartiality Policy

CCIS Singapore Pte Ltd is responsible for the impartiality of its auditing activities and does not allow commercial, financial or other pressures to compromise that impartiality. Top Management holds overall commitment to impartiality, and impartiality is a standing input to every Management Review.

We identify, evaluate and treat risks to impartiality arising from our activities, relationships and personnel on an ongoing basis, and maintain a register of these risks and their controls.

• Conflict of interest: auditors, whether internal or external, who have provided Management System consultancy — or acted as a Workplace Safety and Health Officer (WSHO) — to an organisation do not take part in an audit of that organisation if they were involved in that capacity within the past 2 years
• Independence: all personnel who could influence our auditing activities act objectively, and commercial, financial or other pressures are not permitted to compromise that objectivity. Every audit is conducted at the scheduled time and place only
• No gifts or kickbacks: accepting or providing gifts, benefits or kickbacks of any kind — commercial or otherwise — is not permitted
• Zero tolerance for bribery: any attempt at bribery, subtle or otherwise, is declined and reported to CCIS immediately
• Independent review and decision: every audit report is reviewed and approved by a person who did not conduct the audit, and complaints are handled by a person not involved in the matter

All CCIS personnel, whether employed directly or engaged externally, formally declare their commitment to these principles.

Use of Marks and Logos

The SAC Accreditation Mark appears on the first page of every audit report we issue, together with the CCIS logo, evidencing that the audit was conducted under our SAC accreditation (CT 17; accreditation no. AO‑2019‑27). The audit report remains the property of CCIS Singapore Pte Ltd. Clients must not use, or permit the misleading use of, the audit report, any testimony of audit, or CCIS’s or SAC’s mark. CCIS does not issue a testimony of audit unless requested by the client. Where a certification or regulatory outcome follows — the bizSAFE certificate issued by WSHC, or the SHMS audit report submitted to MOM — that body’s own mark and logo usage rules apply, not CCIS’s.

Our audit process

1. Application and review — you submit an application; we review the scheme, scope and audit duration, check for any conflict of interest, and confirm we are competent and impartial to audit you
2. Agreement — a legally‑enforceable auditing agreement is put in place before work begins
3. Audit planning — an audit plan is prepared and a competent, impartial audit team is assigned
4. Conduct of the audit — the audit is carried out against the scheme’s criteria; findings and evidence are recorded
5. Reporting — the audit report is prepared, independently reviewed, and issued to you for acknowledgement
6. Decision — the audit outcome is decided by a person independent of the audit team
7. Submission and renewal — where applicable, the outcome is submitted to the relevant authority, and you are advised of your renewal cycle

Complaints

If you are dissatisfied with any aspect of our service, you may raise a complaint:

• How to submit: email [email protected] or write to 16 Jalan Kilang Timor, #08-03/04/05 Redhill Forum, Singapore 159308, stating the audit reference (if any) and the details
• What happens next: we acknowledge every complaint within 2 working days and investigate it impartially, handled by a person not involved in the matter. We then inform you of the outcome and any action taken
• Raising a complaint does not disadvantage you in any way

Contact us

• Email: [email protected]
• Phone: +65 6376 0550
• Address: CCIS Singapore Pte Ltd, 16 Jalan Kilang Timor, #08-03/04/05 Redhill Forum, Singapore 159308
• Website: www.ccis.com.sg