SS 620:2016 (2021) Good Distribution Practice for Medical Devices (GDPMDS)

Overview

Our SS 620 consultancy services support organisations involved in the import, wholesale, storage, handling, delivery, installation, servicing, and secondary assembly of medical devices in establishing and maintaining a Good Distribution Practice for Medical Devices (GDPMDS) system.

CCIS works closely with organisations to translate SS 620 requirements into practical distribution and quality controls, helping teams ensure medical devices are handled and distributed under appropriate conditions, with clear responsibilities, consistent processes, and reliable records that demonstrate control and traceability throughout the distribution lifecycle.

What is SS 620?

SS 620 is Singapore’s standard for Good Distribution Practice for Medical Devices (GDPMDS).

The standard specifies requirements for organisations involved in the distribution of medical devices, covering activities such as handling, storage, delivery, installation, servicing, secondary assembly, and related logistics operations. SS 620 focuses on ensuring the quality, safety, and integrity of medical devices throughout distribution in Singapore, and supports organisations in implementing a structured and consistent quality management system for distribution activities.

Benefits of SS 620

Implementing SS 620 helps organisations strengthen control over medical device distribution activities and reduce risks that may affect product quality and safety.

Organisations benefit from clearer roles and responsibilities, improved traceability and record control, and more consistent handling and storage practices. SS 620 also supports better readiness to manage complaints, recalls, and field safety corrective actions, while enhancing confidence among customers, regulators, and business partners through a structured and responsible approach to medical device distribution.

Our Consultancy Approach

At CCIS, we provide practical and structured consultancy services tailored to your organisation’s size, industry, and operational context.

Our consultancy covers the full lifecycle of implementation, including an initial gap analysis to understand current practices, support for management system design and documentation, guidance on implementation and record‑keeping processes, practical training and awareness for relevant personnel, internal audit support, and assistance in preparing for certification or assessment.

We continue to support organisations beyond certification to help ensure management systems remain effective, compliant, and audit‑ready as business needs and requirements evolve. Our focus is on effective implementation and long‑term sustainability, not documentation created solely for audit purposes.

Why Choose CCIS?

CCIS is an established ISO consultancy firm with a long‑term focus on building practical and sustainable management systems. Our approach emphasises real‑world implementation, strong project control, and ongoing support-helping organisations achieve certification with systems they can confidently maintain over time.

• Established ISO consultancy firm since 1992, with over 30 years of experience
• Practical “write what you do, do what you write” implementation approach
• Strong project management to ensure on‑time certification
• Focus on building systems your team can understand, implement, and maintain
• Long‑term support beyond certification, not short‑term consultancy

Ongoing After‑Sales Support & Maintenance

Certification is not the end of the journey. As business needs, regulatory expectations, and organisational scope evolve, ongoing support is essential to ensure management systems remain effective and relevant.

Our after‑sales support helps organisations maintain compliance, effectiveness, and audit readiness over time. This includes support for surveillance and re‑certification audits, assistance in addressing audit findings and corrective actions, updates to management systems when business processes or scope change, and ongoing advisory support to drive continual improvement.

We work with organisations as a long‑term partner, supporting the sustainability of management systems beyond initial certification rather than providing one‑off consultancy.

Start your SS 620 journey today

Ready to strengthen medical device distribution practices and implement a structured approach to Good Distribution Practice for Medical Devices using SS 620?

Book a consultation or contact us today to learn how our SS 620 consultancy services can support effective, sustainable implementation and long‑term confidence in your medical device distribution processes.