ISO 22361:2022 Security and Resilience - Crisis Management - Guidelines

Overview

Our ISO 22361 consultancy services support organisations in establishing a structured and effective crisis management framework to prepare for, respond to, and recover from disruptive events.

CCIS works closely with organisations to translate ISO 22361 guidance into practical crisis management arrangements, helping leadership teams improve coordination, decision‑making, and communication during high‑impact situations in a controlled and sustainable manner.

What is ISO 22361?

ISO 22361 is an international guideline that provides principles and guidance for crisis management.

It focuses on how organisations prepare for and manage crises that may significantly affect people, operations, reputation, or stakeholders. ISO 22361 addresses leadership roles, decision‑making under uncertainty, coordination across functions, and effective communication before, during, and after a crisis. The guideline supports organisations in moving from ad‑hoc responses to a planned and disciplined approach to crisis management.

Benefits of ISO 22361

Implementing ISO 22361 helps organisations strengthen their ability to respond effectively to crisis situations.

Organisations benefit from clearer leadership roles, more structured decision‑making processes, and improved coordination across teams during disruptive events. ISO 22361 also supports better communication with internal and external stakeholders, reduces confusion during crises, and enhances organisational resilience by embedding learning and improvement after crisis events.

Our Consultancy Approach

At CCIS, we provide practical and structured consultancy services tailored to your organisation’s size, industry, and operational context.

Our consultancy covers the full lifecycle of implementation, including an initial gap analysis to understand current practices, support for management system design and documentation, guidance on implementation and record‑keeping processes, practical training and awareness for relevant personnel, internal audit support, and assistance in preparing for certification or assessment.

We continue to support organisations beyond certification to help ensure management systems remain effective, compliant, and audit‑ready as business needs and requirements evolve. Our focus is on effective implementation and long‑term sustainability, not documentation created solely for audit purposes.

Why Choose CCIS?

CCIS is an established ISO consultancy firm with a long‑term focus on building practical and sustainable management systems. Our approach emphasises real‑world implementation, strong project control, and ongoing support-helping organisations achieve certification with systems they can confidently maintain over time.

• Established ISO consultancy firm since 1992, with over 30 years of experience
• Practical “write what you do, do what you write” implementation approach
• Strong project management to ensure on‑time certification
• Focus on building systems your team can understand, implement, and maintain
• Long‑term support beyond certification, not short‑term consultancy

Ongoing After‑Sales Support & Maintenance

Certification is not the end of the journey. As business needs, regulatory expectations, and organisational scope evolve, ongoing support is essential to ensure management systems remain effective and relevant.

Our after‑sales support helps organisations maintain compliance, effectiveness, and audit readiness over time. This includes support for surveillance and re‑certification audits, assistance in addressing audit findings and corrective actions, updates to management systems when business processes or scope change, and ongoing advisory support to drive continual improvement.

We work with organisations as a long‑term partner, supporting the sustainability of management systems beyond initial certification rather than providing one‑off consultancy.

Start your ISO 22361 journey today

Ready to strengthen your organisation’s management system and achieve ISO certification?

Book a consultation or contact us today to learn how our ISO consultancy and after‑sales support can help your organisation achieve effective, sustainable certification.