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ISO 41001:2018 Facility Management (FMS)

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ISO 41001 Facility Management Systems

What is Facilities Management?

From operations management to hospitality services, Facility Management (FM) ensures organisational success through managing and delivering on its services and disciplines. With the rapidly changing needs of the global market, there is an increased demand for an integrated FM that will optimise efficiency through dealing with hard and soft FM assets and tasks that affect the organisation’s facilities and those who come in contact with it. Therefore, an FM function that coincides with business goals and objectives while actively pursuing opportunities, is vital for any organisation’s productivity and profitability.

What is the ISO 41001:2018?

ISO 41001 is the first international FM standard published in 2018. Based on international best practices, the standard was designed to help various sectors gain a competitive edge by allowing them to be able to claim that they have an FM system that conforms to the specifications set by the globally recognised International Organisation for Standardisation (ISO). It is a standard that is voluntarily acquired by any organisation to guarantee quality, systems, processes, and products that are capable of addressing the objectives and needs of stakeholders. This is done through the provision of a common platform upon which the FM system efficiencies and competencies can be assessed and measured for further continual business improvement.

Steps to Certification

Before becoming ISO 41001 certified, a third-party certification body will examine existing FM systems and conduct a compliance audit based on an organisation’s conformity to the standards set under it. Further measures might have to be taken to rectify nonconformances that are identified during the audit before the certificate can be issued. Yearly surveillance is later conducted for maintenance of this ‘gold standard’ badge.

Why is ISO 41001 Important for your Business?

An integrated ISO 41001 framework standard for FM systems ensures consistency in delivering services. It establishes the unique requirements of each company, creating management structures that create and put into practice effective strategies, tactics, and tools to address challenges in delivering services. For FM providers, it sets a benchmark to measure proficiency in delivering these needs in a global market while demonstrating to those who seek your services that the company’s FM system meets best-practices.

Benefits of ISO 41001:2018

Acting as a common and globally accepted structure and standard in the market for FM services, applying ISO 41001 raises levels of quality of an organisation, improves health and safety within the workforce, and stimulates competition of service delivery to increase brand visibility. Regardless of the size, type and scope of your business, the list of its benefits includes:

  • Improved productivity, health & safety, well-being and productivity of the workforce
  • Improving organisational cost benefits through better efficiency and effectiveness
  • Enhanced communication of FM methodologies and requirements among and between public and private sector organisations
  • Improved consistency of service levels delivered
  • Providing a common platform for all types of organisations

Is the ISO 41001 Certification Right for your Business?

An ISO 41001 certification verifies that a company’s management system, processes, services, and more, meet all the requirements of international best-practice. If your organisation aims to establish, implement, and improve on an existing FM system, assure its conformity with management policies through accreditation by a third-party certification body, and improve organisation image, complying with and implementing the standard will be beneficial.

Given the complexity of FM, the ISO 41001:2018 specifies the requirements for a facility management (FM) system by simplifying the process of dealing with multiple procedures. This system can be implemented if an organisation:

  1. needs to demonstrate effective and efficient delivery of FM that supports the objectives of the demand organisation.
  2. aims to consistently meet the needs of interested parties and applicable requirements.
  3. aims to be sustainable in a globally competitive environment.

What can CCIS do for you?

CCIS provides consultancy services to guide your organisation through the stages of development and implementation of a management system and prepare for the trial certification audit. We ensure that an efficient process is facilitated for our clients seeking the ISO certification. This system can also be integrated with your existing systems, such as ISO 9001 and ISO 14001.

Get in Touch

If your organisation is looking to have its services and products meet quality standards and have them be billed as ISO 41001 certified, contact us today for a no-obligation quote! For more information on our training and consulting services, drop us an email at, or call +65 63760550.

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